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Mental Health Worker or Peer Worker Vacancy

Job No: FLO241
Location: Katoomba/ Windsor, NSW

Do you want to:

  • Be part of a new program?
  • Take advantage of salary sacrificing benefits & earn an attractive remuneration package $$$?
  • Do you want to support people to make a positive difference in their lives?

Flourish Australia is looking for a Level 4 Peer Worker or Mental Health Worker to join our NEW teams based in Katoomba and Windsor.

The position is full-time working 76 hours per fortnight on a 7 day per week rotating roster including afternoon and night shifts.

You will be required to work from the Windsor office until the Katoomba site is fully operational. Once operational, there will be the need at times to work across both sites, applicant will need to be flexible to travel across both sites. 

About the Opportunity

Mental Health Workers and Peer Workers work in the community to support people accessing our services with lived experience of mental health issues to achieve their hopes and dreams. The program running within the Katoomba and Windsor offices is the Enhanced Adult Community Living Supports program which is an expansion of the NSW Housing and Accommodation Support Initiative (HASI) tasked with providing flexible and individualised community care.

On a day to day basis you will be required to:

  • Listen to and create opportunities and activities that meet the interests and goals of people.
  • Encourage shared learning experiences, and support skill development at every opportunity through self-directed learning, information and education.
  • Ensure that individual support is provided to a person who accesses Flourish Australia services so that  their recovery journey goals are met, are strengths based and are led by the person wherever possible.
  • Be ‘hands on’ and involved in direct service delivery.

The difference between the two roles is a Peer Worker is required to use their lived experience of a mental health issue and personal recovery openly, appropriately and effectively to build professional relationships with the people they support that also experience a mental health issue.

Peer Workers will also use their lived experience to inform and contribute to staff learning, service understanding, and delivering of services. As a Peer Worker, you will also use your lived experience to work as an advocate on an individual basis and systemically (as required).

It is not a requirement for Mental Health Workers to use their lived experience of a mental health issue in their everyday work.

For minimum information about what it means to be a Peer Worker with Flourish Australia, please review the Level 4 Position Description and the Peer Worker information statement “What You Should Consider Before Becoming A Peer Worker”.

For more information on the minimum Mental Health Worker role, please read the Level 4 Position Description

Who we are

RichmondPRA is now Flourish Australia. Our new name reflects our fundamental and enduring commitment to people’s mental health and wellbeing, supporting them to thrive and live a contributing life.

Flourish Australia is one of the larger providers of recovery-oriented mental health services in Australia. We offer a range of services to meet the different needs of those with a lived experience of a mental health issue in the community. This ranges from places that provide individual and group support and activities, to dedicated programs for specific areas of need

With 60+ locations across New South Wales and Southern Queensland, we support over 4000 people with their recovery. People are at the centre of everything we do at Flourish Australia – they’re our heart and soul. We reflect this through the language we use, our pride and belief in our team and our respect and understanding of those with a lived experience of a mental health issue

Our positions are open to all suitably qualified applicants.  We have a strong commitment to participation of people with lived experience of mental health issues in our workforce.  We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Island backgrounds, people from CALD and LGBTI communities and mature age candidates.

Selection Criteria


  • A relevant 4-year degree in behavioural sciences or human services with 1-years experience; or
  • A relevant 3-year degree in behavioural sciences or human services with 2-years experience; or
  • A relevant associate diploma with relevant experience; or
  • A relevant certificate qualification with substantial relevant experience in mental health attained through previous appointments
  • A current Australian Driver's Licence
  • Be able to demonstrate advanced knowledge of how to apply person led recovery-focused practice in the workplace
  • A good level of computer literacy
  • Current First Aid Certificate (desirable)

Please note: In addition to the above qualification and experience requirements, if you are applying to be a Peer Worker, you will have a lived experience of a mental health issue and also be able to:

  • Demonstrate how you are able to effectively, respectfully, and appropriately use your lived experience of a mental health issue in your work;
  • Commit to obtaining a Certificate IV in Peer Work within a mutually agreed time frame.

About the Benefits

In addition to an attractive remuneration package, the benefits include:

  • SCHCADS Level 4
  • Tax-Free Salary Packaging available up to $15,900; What does Salary Packaging mean?
  • Generous leave provisions including paid maternity leave
  • Career development opportunities
  • Comprehensive infrastructure including fleet motor vehicle, mobile phone and other resources for work purposes.

Appointments will be subject to satisfactory Australian residency/visa, National Criminal Record checks, and Working With Children Check.

For further information, please contact Rachel Wynd, Manager E: (please do not email applications)

How to Apply

To apply for this position, please complete the questions asked.   You will then be required to attach a copy of your resume on the following page, we encourage you to have your resume up-to-date and available before you commence the application.

Applications must be submitted online BEFORE 12th August 5pm (AEDT) through the APPLY function. 

Applications can not be accepted via email. 

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